NTT DATA Hiring Associate System Engineer as Freshers

NTT DATA is a Global IT Innovator delivering technology-enabled services and solutions

to clients around the world. The company provides consulting, managed services, projects, outsourcing, and cloud-based solutions to mid-sized and large enterprises in all major industries.With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.

Company name       : NTT DATA

Job role                  : Associate System Engineer

Job ID                     : 2013-85375

Job location            : Bangalore

Qualification           : B.E/B.Tech

Experience              : Freshers

Job Synopsis:-

• The candidate should be B.E/B.Tech/M.E/M.Tech/MCA/Other graduates from any recognized university.
• The Associate System Engineer role will perform receiving Calls/Emails/Web tickets from end users (UK based) for services, inquiries and problem notifications and log them into the ticketing tool.
• Attempt resolution of tickets relating to end user computing equipment (desktops, laptops, office applications, printers e.t.c) 
• Resolve incidents within prescribed time limits, if possible; otherwise, escalate to appropriate Level 2 groups.