Microsoft Hiring Freshers/Experienced Jobs For Support Engineer

Microsoft Hiring Freshers/Experienced for Support Engineer – Bangalore, India .welcome to jobupdates. Microsoft Hiring Freshers/Experienced for Support Engineer in Bangalore, India. Graduates/Post graduates in

BE/B.Tech/ME/M.Tech/MCA are eligible for this. It is a great opportunity to work in Microsoft world most famous company. Microsoft is topmost company intersting candidates the candidates to find solutions to business problems, develop breakthrough ideas and stay connected to what is important to them through group motivation by inspiring the team every day.company website: www.microsoft.com. Eligible and interested candidates can apply through the below link provided.

Company Name : Microsoft 

web site: www.microsoft.com

Job Category: Private

Job Role: Support Engineer

Qualification: M.Tech,MCA,ME,BE,B.Tech

Year of pass out: Any

Work Locations: Bangalore, INDIA

Experience: Fresher/Experienced

Candidates Profile: 

1). Candidate should have strong experience in Active Directory Services, Group policies, FSMO Roles, DNS Zones, Replications etc.

2). Candidate having certifications in Cisco, Novell, Unix, Security etc is an added advantage.

3). Candidate should have good english communication skills- spoken and written.

4). Should have strong trouble shooting and problem solving skills.

5). Excellent customer service skills and effective learning skills.

6). An added advantage if a person having 3+ years of experience in administrating Microsoft Windows 2000 server and windows 2003 servers.

Job Description:

1) Candidate has to communicate with corporate customers via telephone, written correspondence or electronic service in regard to finding solutions for technically complex problems identified in Microsoft products

2) Solve highly complex level of problems, involving broad in depth product knowledge or in depth product speciality.

3) Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases.

4) Collaborate on cross team and cross product technical issues by working with resources from other groups as needed  to resolve customer issues.

5) Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.

6) Consistently share best practices with team members. Act as technical resource for broad and complex issues and may typically be assigned to moderately strategic accounts. Abilty to develop and deliver ” in depth” technical training to other engineers.

7) Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas.

Company Details:

Microsoft India Overall Technical Support Centre.Microsoft NMT was established in October 2003 in India, is part of Microsoft Customer Service and Support (CSS) Which organization has offices in the Americas, EMEA, Asia Pacific and Greater China.Microsoft CSS organization supports over 170 Microsoft products ranging from consumer to business customer segments. This includes the MSN and Home and Entertainment products and deepest product technical support to developers and Enterprise Platform Support to Enterprise Messaging Support and Enterprise Support Business Applications. The site in Bangalore is a part of a global network of more than 50 million customers a year in the classroom, and provides customer segments and business customers.

For More Details and To apply